1. Purchase TAPE HAIR EXTENSIONS choose
DHL, TNT, UPS, Fedex
shipping, we will be giving Blue Replacement Tape(
And shipping costs equal the cost of Blue Replacement Tape)
2. Brazil customers choose UPS shipment, please contact our customer service.
Use New Queen protector disks while installing to keep surrounding hair clean and protected.
Simply clip the disk to hair, right at the part line where the extensions are going to be installed. Pull a strand of hair through that matches the size and weight of the extension weft. as directed, and the disk will protect and steady hair. When the bond is finished, slide the hair out through the slit.
Protector Disks make easier to install. They’re reusable and come in a pack of 50. Using New Queen hair extension accessories guarantees that both original hair and the hair extensions are treated properly and last a long time. Our products are designed to work with New Queen hair and bonds; we recommend only using our products for the best results.
Q: Do you sell other places besides your website?
- A: Yes. The New Queen has a select few endorsed resellers of our products through internet retailers. If you are looking to purchase products from anywhere but our one approved sites and are unsure of the genuine nature of the product Please contact our customer service team and we can direct you to an approved reseller. The New Queen cannot guarantee the quality of any product that does not come from an approved retailer.
Q: How long will it take for me to get my order?
- A: When we receive your order online or over the phone, we start working on it right away so it can get shipped as soon as possible. We highly recommend that you order your products at least 4 to 5 days before your scheduled appointments to allow time for the chosen carrier to complete the pickup and delivery of your product before you need it. Exactly how fast your order arrives will depend on several factors, like which shipping method you choose, when you order, and where you live.
Q: If I want to return?
- A: You can return your hair extensions within 30 days if they are unused and still in the original packaging or if the product is deemed to be defective by New Queen within 30 days of purchase. You need to pay return shipping costs. To begin the process of exchanging or returning a product, Please contact customer service leo.mrshair(at)outlook.com.