1.As most people are aware, AliExpress operates on a feedback system which is crucial in building and establishing trust between buyers and sellers alike.
2.We always leave positive feedback for our valued customers and hope that you will do the same for us
if you are happy with your purchase and our service.
1. An item may be returned or exchanged within 14 days (postmarked) of your receiving date
2. Item must be in new/unused condition with all original tags and packaging
3. NO COD\\\\\\\’s accepted
4. Shipping costs are not refundable
5. Items are refunded to the same account with which the order was originally placed or through Escrow
6. Returns or exchanges will not be accepted for items on SALE
7. Please make sure to specify what you wish to do (Refund / Exchange. If exchange, what would you like to exchange to)
8. Unauthorized returns will be refused
9. We do not accept the reasons for return by “Too big sizes to me”, “I donot like the style,want to change another one” and other reason which we have clear descriptions by text and pictures in our store
10.All Returns/Exchanges will be processed within 14 Business days of receipt to our office
1. Whether the image on website is real product pictures?
Yes, All of the images here are photos of real products.
2. What is the material for your products?
We produce them with zinc alloy.
3. Whether your products is Lead free?
Sure.Both products material and Plating are lead free.
4. Would you accept custom design accessories?
Yes, Custom design orders are welcome.
5. Would you offer great disounts for large quantity orders?
Sure, Please send emails to us for details.
6. Where are you located?
We are located in ShenZhen ,China.
7. Do you delivery to all over the world?
Yes, we delivery orders in worldwide by DHL expressing HK air post mail or China Air Post mail.
8. Can I track my order?
Yes, you could track your orders,we will show you the tracking number of each shipment.
9. How to contact you?
You could contact us by Alibaba trade manager chatting or send Emails to us.